Booking Policies

Booking Policies

Cancellations

  • Cancellations made less than 10 hours prior to the scheduled appointment will incur a fee of 50% of the original service cost.

  • Rescheduling within 2 hours of the appointment will incur a fee of 30% of the original service cost.

  • Failure to attend an appointment (no-show) will result in a fee of 65% of the original service cost.

All fees must be settled via the provided payment link before any future appointments can be confirmed.

Running Late & Attendance

  • If you are running late or unable to attend, please contact the salon on 0467 019 904 or via Instagram @_uniqueto_you. A quick message is greatly appreciated.

  • Appointments will be held for up to 10 minutes. After this time, your appointment may be rescheduled and applicable fees may apply.

  • If you choose to proceed with a shortened appointment, the treatment may be adjusted to suit the remaining time.

Staff Selection
When booking, please ensure you select your preferred staff member (if applicable). Due to limited availability, we are unable to accommodate staff changes on the day of your appointment.

Payments
We accept EFTPOS, cash, and Afterpay. Please note, Afterpay transactions incur a 6% surcharge.